Online store maintenance
Your online store always up and running
We'll ensure your online store is always up and running and functional for everyone who wants to shop there. Maintaining an e-commerce site is essential to retain customers, so now is the time to hire an online store maintenance service to prevent or resolve problems.
You have an online store but...
It's not working properly
It loads too slowly. When I try to upload products, it freezes. Plus, customers get frustrated because it doesn't load quickly.
Customers call me because they can't buy anything
Another missed sales opportunity! Customers continue to be dissatisfied during the purchase process or while browsing my website.
I don't know how to do the updates
I already tried updating a module once and the website stopped working. I don't want that to happen again, so I have a bunch of things to update, and I don't even know exactly what they do.
It's having security flaws
You constantly find yourself reading about website vulnerabilities, cyberattacks, and data breaches, which makes you doubt whether your online store is secure or if your data is at risk.
What do we offer at digitalDot?
ECOMMERCE WITH IMPROVED FUNCTIONALITY
We specialize in working with leading e-commerce platforms like PrestaShop and WooCommerce.
Thanks to our team of experts, your online store will always be optimized, its functionality will be improved, and a great user experience will be guaranteed.
MORE SECURITY
Our service focuses on identifying and correcting vulnerabilities and security flaws that could put your website and the data you manage at risk.
We use advanced encryption, firewalls, and anti-malware software to ensure your online store is protected against the latest threats.
We also conduct regular security audits and penetration tests to detect and correct any weaknesses before they become a bigger problem.
A FASTER ONLINE STORE
A fast-loading online store offers a better user experience and increases the chances of keeping visitors on the site—in other words, it's more likely you'll make more sales.
Our ecommerce maintenance service specializes in thoroughly analyzing your page's loading times to detect and resolve any issues affecting its performance.
LATEST UPDATES
We proactively implement necessary updates, ensuring your online store is always using the latest and most secure versions of every plugin and module.
We continuously monitor and carefully evaluate updates before applying them, guaranteeing compatibility and preventing potential conflicts with other site components. Furthermore, we perform backups before each update to protect your data, allowing for quick restoration in case of any unforeseen issues.
BACKUPS
We take care of making regular backups of all your important e-commerce information, storing them in secure and easily accessible environments. This way, in the event of a system failure, cyberattack, or any incident that puts your site's data at risk, you can quickly restore all your information.
This process minimizes downtime and ensures that your online store's digital content remains intact, allowing your business to continue operating without interruption.
SECURITY FOR YOUR ONLINE STORE AND YOUR USERS
Continuous monitoring of your online store is essential to ensure optimal performance and a quick resolution of any issues.
This ongoing monitoring is crucial to prevent prolonged outages that could negatively impact the user experience and damage your company's image. By detecting any problems in real time, we can intervene immediately to resolve them, ensuring your site remains accessible and operational for your visitors.
What is the ecommerce maintenance service like with digitalDot?
We will hold a meeting with you
Whether online or in person, we'll meet with you to understand the challenges you're facing with your online store, the goals you've set for it, and your actual needs. This will allow us to work in a more personalized way.
Audit of your online store
We will conduct an initial audit to pinpoint the exact issues your online store has regarding functionality, performance, and usability. This includes analyzing metrics such as loading speed, updates, and security certifications.
Online store maintenance
We will monitor your e-commerce site to detect issues in time to resolve them and ensure your online store is always operational for your customers. An internal protocol for website reviews, backups, and updates will be established.
Maintenance training and information
We will send you periodic reports on website maintenance modifications and advise you, if necessary, on the work performed and risk prevention.
Why hire digitalDot for online store maintenance services?
- Professional commitment: At digitalDot, we offer top-quality service. Our team is made up of highly qualified experts who undergo continuous training to stay abreast of the latest trends and advancements in web security.
- Integrity and transparency: We ensure you stay informed and understand every step of the maintenance process, including the technical decisions and updates we implement in your online store.
- Personalization: We know that every client and every e-commerce business has unique needs. That's why, at digitalDot, we tailor our services to meet the specific demands of your business, guaranteeing that your online store maintenance is geared towards achieving your goals and expectations.
- You'll save time and money. With an online store maintenance service, you won't have to worry about the tedious aspects and can focus on customer acquisition, creating marketing campaigns, building customer loyalty, and achieving more competitive prices. In short, you'll dedicate yourself to what you truly love and why you created your online store in the first place: selling!
Upgrade your online store to Prestashop 8
Keep your online store up-to-date and optimized
Maintaining your online store involves more than just bug fixes and security improvements. It also means ensuring your e-commerce site is always up-to-date with the latest versions and technologies. An updated store is a more secure and competitive store.
Haven't upgraded to PrestaShop 8 yet?
If your store is using an older version of PrestaShop, it's time to take the next step. PrestaShop 8 brings significant improvements in security, performance, and SEO. If you haven't migrated yet, we invite you to discover how we can help you upgrade your online store without losing traffic or sales.