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Privacy policies

Protecting your privacy is important to us. Therefore, we would like to ask you to carefully read the following summary of how our website works.
You can rely on transparent and fair data processing, as we strive every day to handle your data securely, carefully, and responsibly.
The following privacy policies are intended to inform you about how we use your personal data in compliance with the provisions and requirements of the European General Data Protection Regulation. The following privacy policies are intended to inform you about how we use your personal information in compliance with the provisions and
requirements of the European General Data Protection Regulation

1. Identification of the data controller

NAME / COMPANY NAME
digitalDot Servicios Informáticos S.L
CIF / NIF
B73821019
ACTIVITY / CORPORATE PURPOSE
IT Services
REGISTERED ADDRESS / BUSINESS ADDRESS
Calle Pedro García Tovar, 8 Bajo 1 - 30006 Puente Tocinos (Murcia)
TELEPHONE
968 89 99 65
FAX

EMAIL ADDRESS
info@digitaldot.es
WEBSITE
www.digitaldot.es
COMMERCIAL REGISTRY / PUBLIC REGISTRY INFORMATION
Registered in the Commercial Registry of the province of Murcia under entry 3004, folio 146, page MU-
83845
Data Protection Officer: Users may contact the Data Protection Officer by writing to the address, to digitalDot for the attention of the “Data Protection Officer,” or by email to info@digitaldot.es.

2. INFORMATION AND CONSENT

By reading this Privacy Policy, the user is informed about the way in which digitalDot collects, processes, and protects the personal data
provided through the forms available on the website www.digitaldot.es (hereinafter, the “Website”), as well as data derived
from your browsing and any other data you may provide to digitalDot in the future.
Users should carefully read this Privacy Policy, which has been written in a clear and simple manner to facilitate understanding, and freely and voluntarily determine
whether they wish to provide their personal data to digitalDot.

2.1.1. PURPOSE OF THE DATA

The personal data collected will be processed by digitalDot for the following purposes:
  • To manage your requests to contact digitalDot through the channels provided for this purpose on the digitalDot Website.
  • To manage purchases made on the Website, including payment management and order delivery.
  • To manage newsletter subscriptions made through the channel provided on the digitalDot Website.
  • To analyze Website usage and check user preferences and behavior.
  • Manage the sending of commercial communications from digitalDot and other companies that are part of the same group, through various current and future means of communication such as: WhatsApp, Telegram, email, telephone, mail, and any other means that facilitates communication, unless the user indicates otherwise by checking the corresponding box or expresses their opposition to such processing.
  • Manage the sending of satisfaction surveys based on the purchase of digitalDot products or services, in order to improve our customers' experience on a daily basis.
  • Analyze your data in order to create user profiles that allow us to define in greater detail the products that may be of interest to you.

2.1.2. OBLIGATION TO PROVIDE DATA.

The data requested in the forms provided on the Website are, in general, mandatory (unless otherwise specified in the required field)
in order to fulfill the established purposes.
Therefore, if such data is not provided, or is incorrect, the requests made through the forms cannot be fulfilled.

2.1.3. RETENTION PERIOD

The data will be kept for the time necessary to fulfill the purposes for which it was collected, unless the user requests its removal from digitalDot, objecting to or revoking their consent.

3. USER DATA COLLECTED

  • Identifying data: first name, last name, national identity document or foreigner identity number, and image.
  • Contact details: address, landline telephone number, mobile telephone number, email address.
  • Personal characteristics: date of birth, age, sex, nationality.
  • Bank details: account number, account holder, SEPA mandate.
  • Economic, financial, and insurance details: income and earnings.
  • Other details: details provided by the interested parties themselves in the open fields of the forms available on the Website.
  • Browsing data
If the user provides data from third parties, they declare that they have their consent and undertake to pass on the information contained in the Privacy Policy to the data subject, exempting digitalDot from any liability in this regard.
However, digitalDot may carry out the necessary checks to verify this fact, taking the appropriate due diligence measures, in accordance with data protection regulations.

4. LEGITIMACY OF THE PROCESSING OF YOUR DATA

The processing of data for the purchase of products through the Website will be necessary for the fulfillment of the contractual relationship between the user and digitalDot.
The processing of your data for marketing purposes, relating to digitalDot's own goods and services and similar services for its customers, will be based on the legitimate interest recognized by the regulations when the user has purchased goods and/or services from digitalDot. In the absence of such a contractual relationship, the processing of data will be based on the user's consent as set out in the current regulations.
Processing for the aforementioned purposes will always be carried out with the user's prior consent or on the basis of the aforementioned legitimate interest, and will be necessary in order to respond to your request. Likewise, if you withdraw your consent to any of the processing operations, this will not affect the lawfulness of the processing carried out previously.
To revoke this consent, the user may contact digitalDot through the following channels: by letter addressed to the Data Protection Department of digitalDot at the following address: Calle Pedro García Tovar, 8 Bajo 1 - 30006 Puente Tocinos (Murcia) or by clicking on the automatic unsubscribe link available in every commercial communication sent by digitalDot, or by email addressed to info@digitaldot.es.

5. RECIPIENTS WITH WHOM USER DATA WILL BE SHARED

User data may be communicated to:
  • Companies belonging to the digitalDot group, solely for internal administrative purposes and/or for the purposes indicated above.
  • Companies belonging to the group to which digitalDot belongs for the purpose of sending commercial communications about the products and services offered by the companies that form part of it, provided that the user has given their consent.
  • Public administrations and competent national and/or European authorities, in the cases provided for by law.
The recipients indicated in this section may be located within or outside the European Economic Area, in which case international data transfers are duly legitimized.

6. USER RESPONSIBILITY

The user:
  • Guarantees that they are over eighteen (18) years of age and that the information they provide to digitalDot is true, accurate, complete, and up-to-date. For these purposes, the user is responsible for the accuracy of all the information they provide and will keep the information provided suitably updated so that it reflects their actual situation.
  • If the User provides data from third parties, they declare that they have their consent and undertake to pass on the information contained in the Privacy Policy, exempting digitalDot from any responsibility in this regard. However, digitalDot may carry out periodic checks to verify this fact, taking the appropriate due diligence measures in accordance with data protection regulations.
  • The user will be liable for any false or inaccurate information provided through the Website and for any direct or indirect damages this may cause to digitalDot or third parties

7. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes for which digitalDot processes the personal data provided by users is to send them electronic communications with information relating to goods, services, promotions, offers, events, or news relevant to users. Whenever any communication of this type is made, it will be addressed solely and exclusively to those users who have not previously expressed their refusal to receive them.
In order to carry out the above task, digitalDot may analyze the data obtained by the entities that form part of the group of companies to which digitalDot belongs, in order to create user profiles that allow us to define in greater detail the products that may be of interest to them.
If the user wishes to stop receiving commercial or promotional communications from digitalDot, they can request to unsubscribe from the service by clicking on the link provided for this purpose in the body of these commercial communications or by sending an email to the following email address: info@digitaldot.es, as well as indicating their refusal to receive them, by checking the box provided for this purpose on the data collection form or by indicating this using the unsubscribe option provided in each of the commercial communications sent.

8. RIGHTS OF DATA SUBJECTS

As a data subject, you have the following rights in accordance with the General Data Protection Regulation (GDPR):
Right of access. In accordance with Article 15 of the GDPR, the right, to the extent indicated therein, to obtain information about the personal data concerning you that we process.
Right to rectification. In accordance with Article 16 of the GDPR, the right to obtain without undue delay the rectification or completion of personal data concerning you.
Right to erasure or right to be forgotten. In accordance with Article 17 of the GDPR, the right to obtain the erasure of personal data concerning you, provided that the processing is not necessary:
  • You guarantee that you are over eighteen (18) years of age and that the information you provide to digitalDot is true, accurate, complete, and up to date. For these purposes, you are responsible for the accuracy of all the information you provide and will keep the information provided suitably updated so that it reflects your actual situation.
  • If the User provides data from third parties, they declare that they have their consent and undertake to pass on the information contained in the Privacy Policy, exempting digitalDot from any liability in this regard. However, digitalDot may carry out periodic checks to verify this fact, taking the appropriate due diligence measures in accordance with data protection regulations.
  • The User shall be liable for any false or inaccurate information provided through the Website and for any direct or indirect damages caused to digitalDot or third parties.
Right to restriction of processing. Pursuant to Article 18 of the GDPR, you have the right to obtain restriction of processing of your data when:
  • The data subject disputes the accuracy of the data,
  • The processing is unlawful and you oppose the erasure of the data,
  • We no longer need the data, but you need it for the establishment, exercise, or defense of legal claims, or
  • You have objected to the processing pursuant to Article 21 GDPR.
Right to object. In accordance with Article 21 of the GDPR, you have the right to object to the processing of personal data concerning you.
Right to data portability. In accordance with Article 20 of the GDPR, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, or to request that it be transmitted to another controller.

Right to lodge a complaint with a supervisory authority. In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. As a general rule, you can contact the supervisory authority of your usual place of residence or work or the headquarters of our company.

To exercise these rights, users may contact digitalDot through the following channels: by letter addressed to the Data Protection Department of digitalDot at the following address: Calle Pedro García Tovar, 8 Bajo 1 - 30006 Puente Tocinos (Murcia) or by clicking on the automatic unsubscribe link available in every commercial communication sent by digitalDot, or by email addressed to info@digitaldot.es.

9. SECURITY MEASURES

digitalDot will treat User data at all times in a strictly confidential manner and keep it secret, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed.

10. COOKIES, WEB ANALYSIS SERVICES, AND SOCIAL NETWORKS

We use cookies, web analysis services, and social network plugins on our website to improve your browsing experience. To view our cookie policy, click here.

11. CHANGES TO THE PRIVACY POLICY

Users may send a letter to digitalDot, at the address indicated in the header of this Policy, or by email to info@digitaldot.es, attaching a photocopy of their identity document, at any time and free of charge, to:
  • Revoke the consents granted.
  • Obtain confirmation as to whether or not digitalDot is processing personal data concerning the User.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from digitalDot the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
  • Obtain human intervention, express your point of view, and challenge automated decisions made by digitalDot.
  • Lodge a complaint regarding the protection of your personal data when the interested party considers that digitalDot has violated the rights recognized by the applicable data protection regulations.
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