Sync for HubSpot
Connect your website and HubSpot seamlessly
At digitalDot, we automate the flow of products, orders, customers, inventory, and more, so your business operates with real-time data, every time.
Problems you may already know
Out-of-sync inventories
The stock you see in the store does not match the actual stock, and sales are lost.
Orders distributed and lack of control
Sales come from various channels and are not properly consolidated.
Without traceability
You don't know who changed what or why, which complicates audits and incident resolution.
Different rules between systems
The validations or states do not match, and this causes blockages or operational errors.
What we contribute from digitalDot
Automatic updates in both directions
Say goodbye to out-of-sync data. We connect your website and HubSpot so that any changes—whether to prices, descriptions, images, attributes, tags, or product statuses—are automatically updated in both systems. Our technology applies intelligent conflict resolution rules based on priorities and timestamps, incorporates automatic retries in case of temporary failures, and features advanced controls that prevent duplicates or loops. This way, you'll always work with accurate and consistent information, without spending time on manual updates.
Centralized Orders and Sales Tracking
Bring together all orders from your website, marketplaces, and other sales channels in one place. Our synchronizer replicates them in HubSpot with complete details: product lines, discounts, taxes, payment methods, and delivery status.
By integrating them with your own internal systems, you can:
- Automate customer follow-ups and notifications.
- Optimize logistics processes (picking, packing, shipping).
- Easily manage payment reconciliation, returns, and credits.
With complete traceability of each order, you will always have total control of your sales cycle.
Clear and auditable record of each change
Every modification is logged in detail: what was changed, when, from which system, and under which rule it was applied. These logs are exportable for audits and allow for quick searches by user, order, SKU, or event. We also offer rollback options to revert specific changes and alerts that notify you of large-scale or suspicious modifications, ensuring complete control over your information at all times.
Proactive Monitoring and Alerts
We provide a dashboard where you can view the integration's health in real time, from pending tasks to errors, latency, and API usage. Configurable alerts by channel—such as email, Slack, or HubSpot tasks—allow you to detect and resolve issues before they impact your operations. With historical metrics and continuous monitoring, you'll have a clear overview to improve every day.
Security, Scalability, and Compliance
We design every integration with the highest security standards, applying authentication via OAuth or API keys, encryption of data in transit and at rest when necessary, role-based access controls, and rate limiting practices that ensure the proper use of external APIs. We also incorporate backups and versioning of mappings and transformations, always taking into account regulatory requirements such as GDPR so you can work with complete confidence.
Support, Training, and Continuous Improvement
We don't just implement the solution; we also support you throughout the entire process. We deliver technical and user documentation, train your team to work independently, and offer proactive support with regular reviews, maintenance, and continuous improvements. Furthermore, we adapt the integration as your business grows, adding new connections or rules as needed.
This is what we will do for you
Bidirectional updates
Automatically sync prices, descriptions, images, and statuses between your website and HubSpot, with smart rules that prevent errors and duplicates.
Centralized orders
HubSpot brings together all orders from your website and marketplaces with their complete history, facilitating tracking, logistics, and payment reconciliation.
Auditable record
Each change is documented and exportable, with rollback options and alerts to always maintain control of the information.
Active monitoring
A real-time dashboard displays the health of the integration and triggers configurable alerts to detect and resolve issues before they have an impact.
Ongoing support
We train your team and offer proactive support, regular reviews, and improvements so that the integration grows with your business.
Why trust digitalDot?
- Hands-on experience. We implement real-world integrations that are already improving operations for businesses and companies.
- Results-driven. We aim to reduce errors, save time, and recover sales lost due to miscommunication.
- Adaptable and secure. We configure the solution to your needs without changing your internal processes.
- Proactive support. Monitoring, alerts, and assistance so you don't have to be constantly on top of things.
- Complete traceability. Auditable information that simplifies control and ensures tax compliance.
