Synchronizer for ICGManager
Connect ICGManager with your ecommerce, POS, CRM or ERP and fully automate the management of sales, stock, customers and invoicing.
Do any of these problems sound familiar?
You sell online and in a physical store, but everything is managed separately
When ecommerce sales are not synchronized with your POS or management software, data is duplicated, lost, or simply does not match.
Billing and accounting require manual intervention
If each sale requires your team to create invoices, update data, or manually record transactions, time is wasted and tax errors increase.
Your reports are unreliable or incomplete
Without true integration, it's difficult to get a clear view of which products sell best, which campaigns generate revenue, or how your customers behave on each channel.
Support is overwhelmed by errors that can be automated
When a customer buys online and doesn't receive their invoice, the stock isn't updated, or the order doesn't appear in ICG, everything falls on your customer service team, taking time away from strategic tasks.
What we do at digitalDot with ICGManager
Full integration between ICGManager and your e-commerce platform
We connect ICGManager with your online store (WooCommerce, PrestaShop, Shopify, Magento, etc.) so that every order, customer, or product is automatically synchronized in both directions. No more duplicate data or manual tasks: everything is updated in real time with complete reliability.
Unified stock control across stores and warehouses
We unify inventory management between your physical store, your e-commerce platform, and any warehouse connected to ICGManager. You can view stock by location, control minimum stock levels, generate automatic purchase orders to suppliers, or block sales if items are out of stock.
Sales, Payment, and Invoice Automation
Every sale made in your online store is automatically converted into a receipt, invoice, or delivery note in ICGManager, according to your tax rules. It also manages payments, returns, credits, and sending documents to the customer without manual intervention.
Centralized CRM with Customer Tracking
We synchronize your customer database across platforms, unifying purchase histories, tax information, accumulated points (if you use a loyalty program), and purchasing habits. You can use this information for segmented campaigns from your CRM, email marketing, or even from ICGFrontRetail.
Real-time reports with data from all channels
You can view unified reports on sales, best-selling products, margins, profitability by channel, customer growth, and performance by store. All of this can be integrated with BI platforms, accounting ERPs, or custom dashboards.
Support for all sales models
Do you sell retail, wholesale, to businesses, or with different pricing per channel? Business rules can be configured to suit each case, with price lists per customer, special conditions, tiered discounts, and tax control based on location.
Scalable platform adapted to growth
From a single point of sale to a chain of stores or franchises: the system is ready to scale. You can connect multiple physical stores, e-commerce sites, warehouses, or B2B channels, keeping everything synchronized and managed from ICGManager.
We will work hand in hand with you step by step
We analyze your sales and technical structure.
We want to understand how you sell: which channels you use, how your catalog is structured, how you manage your inventory, and what software you use. We identify bottlenecks, unnecessary manual processes, and key areas for improvement.
We design a customized integrated solution.
Based on the analysis, we design an integration architecture that connects your e-commerce platform with ICGManager, CRM, ERP, or any other platform. We define which data needs to be synchronized, which processes are automated, and which tools we will use.
We configure and integrate everything for you
Our technical team handles the integration: we map products, synchronize customers, automate invoicing and stock control, and configure rules for each sales channel. Everything is implemented securely, without affecting your current operations.
We validate every part of the system with you
We conduct real-world tests: website sales reaching ICG, stock synchronization, automatic invoice generation, differentiated pricing rules, inventory alerts, and more. We ensure everything works before launch.
Hands-on training and real-world support
We train you to manage the system independently: from reviewing orders to troubleshooting synchronization errors. Our support is also personalized, technical, and hassle-free. We're available to help you whenever you need us.
Why choose us?
ICGManager Integration Specialists
We have in-depth knowledge of its architecture, its potential, and its limitations. We know how to integrate it without jeopardizing your operations or slowing down your sales.Custom Solutions, Not Generic Plugins
We don't use pre-built connectors that fail. We create robust, custom integrations that fit your exact needs.Technical and Business Perspective
We don't just connect data; we connect processes: from the warehouse to accounting, including customer service and after-sales support.A Close and Committed Team
You're in contact with real people who understand your business. Forget about unread tickets: we solve problems and support you every step of the way.Complete Transparency in Timelines and Costs
You'll know from day one how long it will take, how much it will cost, and what results to expect. No fine print or unexpected deviations.
